Collaborative Workspaces Case Study - Jupiter Design

 

Jupiter is a complete communications agency which uses Worktribe to manage client projects spanning retail merchandising, packaging, catalogues, brochures, direct mail, websites and much more. Clients include Boots and Argos.

 

 

 

 

 

 

 

  

“From the moment I contacted Worktribe, I have found them professional and easy to do business with. This coupled with the cost effectiveness of their solution has made them our ideal partner for online information sharing.” Sarah Martin, Senior Project Manager, Jupiter

    

My Jupiter

Jupiter uses a customised version of Worktribe called 'My Jupiter'.

The system is branded throughout to match the Jupiter corporate identity, ensuring consistency across all communication channels.

The transition from the Jupiter website to the extranet area is seamless for end users.

        

Collaborative Workflow Benefits

Worktribe enables Jupiter to provide a range of collaborative workflow benefits to its clients, including:

• Online Work Reviews - Jupiter presents work in progress, gathers feedback and tracks versions through to sign-off, all through their extranet.

• Digital Asset Management - Jupiter provides an online archive which gives everyone in the project team access to the files from anywhere, any time.

• Briefs Management - Clients post their design briefs online. These are then held available for the whole project team to refer to at any time.

Task Tracking

Jupiter uses the Worktribe job-tracking dashboard system to track design and copy from concept through to print.

The dashboard provides an intuitive display for both the agency and the client to view the status of all the components of a project at a glance. As projects often comprise a large number of small components, this is invaluable to track which items are complete and which require additional work.

        

Online Feedback and Sign-off Facilities

The job tracking dashboard allows clients to record their feedback on artwork and copy.

It also provides facilities for clients to sign off artwork and copy online. The system authenticates the signing authority and updates the status of jobs on the dashboard automatically. It also maintains a full audit trail of activity so the history on any particular job can be reviewed at any time.

Audit Trail

Worktribe automatically builds an audit trail of all activity on the extranet.

This tracking facility can be accessed by approved administrators at any time to generate reports and review the version history, feedback and progress on any project.

The Worktribe tracking information is very useful for identifying opportunities for process improvement and improving project profitability.

        

Brand Visibility

Worktribe extends the visibility of the Jupiter brand to senior client staff beyond the day-to-day project team. As key decision makers review work in progress on the system, Jupiter is credited for all work and placed front of mind for future projects.



“It's made a huge difference for us working with Boots because the artwork proofing system is so much quicker than using email.”
Sherryl Johnnson, Project Manager, Jupiter